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FAQ

What is the life expectancy of synthetic grass?
Miller’s Synthetic Turf & Putting Greens exclusively uses ProGreen Synthetic Grass™. Our products come with a limited 8-year warranty, but the actual life expectancy is approximately 25 years depending on use.

Are Miller’s Synthetic Turf & Putting Greens similar to indoor/outdoor carpet?
Not at all. Our synthetic grass truly resembles natural grass.  ProGreen Synthetic Grass™ looks real and feels real! The fiber length ranges from 1” to 2.5″ depending on the product.

Is the sun harmful to ProGreen Synthetic Grass™ or make it fade?
No. We don’t use a topical UV treatment, our fibers have built-in UV Inhibitors that we mix into the fiber/yarn resin. Often, turf made outside of the USA will have insufficient UV protection that can cause the fibers to break down prematurely. All ProGreen™ turf is made from the highest- quality materials from our plants in the USA. ProGreen was founded in 1987 in the mile high city of Denver, the largest and closest major city to the sun in the US. There are still artificial grass installations from the late ’80s in the Rocky Mountains that have no discernable signs of fading.

In rare instances we have found that Energy Efficient Windows can cause magnified reflections that may cause synthetic turf to melt if it is in the direct path of that reflection. The magnification from some Energy Efficient Windows is so powerful that it can melt sprinkler heads, kiddie pools and other plastics. If you do have Energy Efficient Windows, call the manufacture and ask them how to remedy this problem. Tinting the windows is usually sufficient.

Is synthetic grass warmer than my natural lawn?
Yes, All synthetic grass becomes hotter than natural grass when exposed to the sun; it just doesn’t have the natural cooling capacity of natural grass. There’s always a trade-off for the benefits of no mowing, no watering, no weeding, no chemical applications, easier dog clean up, no mud, etc. The only real trade-off is that the surface of synthetic grass will be hotter than natural grass. But, we have never had a complaint that it was so hot that it burned a person or pet.

The darker green colored fiber absorbs more sun than our lighter shades of green fiber. On really hot days, take these precautions: We recommend having at least one portion of your lawn area shaded for instant relief. If the temperature gets hot, it’s always nice to have an area to go to until the sun subsides. Also, you can spray the synthetic grass with water right before you walk or play on it. Additionally, you can always wear some type of footwear. Another thing that can be done to lower heat on synthetic grass is adding an approved silica sand or other type of infill that is light in color. Many people find that the extra heat doesn’t bother them as long as they keep moving. But, even if these precautions are not exercised, hot weather has not kept people or pets off of synthetic grass. ProGreen™ has thousands of installations nationwide; including the Arizona desert. Complaints about surface temperature are extremely rare, but we understand people have different sensitivity levels. We want our customers to be aware that there is a slight sacrifice to overcome the increased surface temperature, but it shouldn’t stop you from enjoying your lawn for years to come…even on hot summer days!

How Does artificial grass stay in place once it is installed?
An infill material (usually sand) is brushed into the top of the grass that adds to the weight of the installed grass and acts as a ballast. Additionally, the edges are pinned down with 7″ non-corrosive spikes that are spaced approximately 3′ apart.

How does ProGreen Synthetic Grass™ affect the environment?
ProGreen Synthetic Grass™ is environmentally friendly: It eliminates the need for water. It also eliminates the need for harmful chemicals that leach into the soil (fertilizers, pesticides, weed kill, etc.) Additionally, ProGreen Synthetic Grass™ is recyclable and is available with an eco-friendly infill material.

What about pets? What happens to dog urine and waste?
Dogs love our grass; they think it’s real! Dog urine is not a problem as it flushes through the turf’s drainage holes and drainage system when hosed off or when it rains. Solid waste is cleaned in the same manner as natural grass, except it is easier and less messy. ProGreen Synthetic Grass™ will not stain.

For heavy usage areas, such as dog kennels and doggy day care facilities, we use a different type of base below the artificial grass. We also offer  anti-odor products like ProGreen Odor Eradicator™ (a topical spray) and Synthetic Turf Deodorizer™ (a microporous mineral.)

What happens to ProGreen Synthetic Grass™ if a dog tries to dig through it?
Although we can’t guarantee that a dog won’t claw through or peel back the edges of the turf – it’s extremely rare. ProGreen Synthetic Grass™ has been installed in hundreds of residential and commercial dog runs around the world. ProGreen Synthetic Grass™ is extremely durable and almost impossible to rip or tear due to our design and manufacturing techniques.

There are exceptions: We recommend putting extra border stakes around the perimeter of the dog run to discourage dogs from digging. Additionally, building a sub-surface, composite wood border around the perimeter of the area and affixing it to the grass is recommended.

What type of maintenance should I expect with ProGreen Synthetic Grass™?
An occasional brooming to stand the grass fibers up is recommended but not necessary. Debris like leaves and twigs can be easily removed with a leaf blower.

How is synthetic grass Installed?
First remove the existing sod and vegetation. Next, install a base using a special blend of crushed rock (2″ – 4″ depth), then smoothed and compact the base. The artificial grass is then rolled onto the surface of the base and seamed together if necessary (turf widths are 15′.) Next, the infill material is is spread over the top of the grass using a fertilizer spreader and brushed to the bottom of the artificial grass. The grass product type and the type of use determines the type and amount of infill. The infill can be sand, rubber crumb, or our eco-friendly Organafill™ (or a combination of the above.) Installation for synthetic putting greens is similar but there are additional layers of base materials that need to be thouroughly compacted. Refer to our installation overview for more information.

What about drainage?
Drainage is very similar to natural grass. ProGreen Synthetic Grass™ has perforated holes in its backing that allows water to drain into the blended rock base below the artificial turf. Different blends of crushed rock are used for different applications, depending on permeability needs.

How does the cost of ProGreen Synthetic Grass™ compare to installing a natural lawn?
When compared to installing a sprinkler system, top soil, the price of sod, combined with frequent watering, mowing, weeding, and fertilizing, the cost of synthetic grass hits a break-even point in 3 to 5 years. You can minimize your investment if you include landscaping rocks or mulch beds in your yard design. The contrast of landscape rock with ProGreen Synthetic Grass™ looks fantastic! See our Natural Grass vs. Synthetic Grass comparison chart.

How do I choose which type of synthetic grass is best for my needs?
A Miller’s Synthetic Turf & Putting Greens representative can help you choose the right type of synthetic grass for your project. Call us at (916) 626-0023 for more information.

Why should I choose Miller’s Synthetic Turf & Putting Greens over another artificial grass company?
Miller’s Synthetic Turf & Putting Greens provides the highest-quality synthetic turf available via ProGreen Synthetic Grass™. We have been in the industry since 2002 and we believe in saving our water one lawn at a time. Additionally, our quality of artificial grass, customer service, competitive pricing, and fast response times set us apart from the competition. Also, we will do sports fields or any commercial work that comes our way as we are insured and bonded. Our contractor license # 970815.

Keep in mind that all synthetic grass is not created equally! ProGreen™ has been making the highest quality synthetic grass since 1987. All ProGreen Synthetic Grass™ has undergone many years of extensive research and development, including extensive stability and wear-resistance testing. Most importantaly, all ProGreen™ products are lead-free (not all artificial grass companies can say that!) ProGreen Synthetic Grass™ is made in the USA and we stand behind ProGreen’s warranty

I’ve heard that lead has been found in artificial grass, is there lead in ProGreen Grass™?
There is no lead or any other heavy metals in ProGreen Synthetic Grass™ products. ProGreen™ has the most stringent testing in the industry.